Faq
Frequently Asked Questions
Welcome to our FAQ page! Here, you’ll find answers to the most common questions about our IPTV service. Whether you’re new to IPTV or a long-time user, we’ve got you covered. From subscription details to technical support, our comprehensive FAQ section provides all the information you need to enjoy a seamless viewing experience.
Once you complete your subscription, you should receive your access details via email within a few minutes. In rare cases, it may take up to an hour. Please check your spam or junk folder if you don’t see the email in your inbox.
Our IPTV service is compatible with a wide range of devices, including:
- Smart TVs (Samsung, LG, Sony, etc.)
- Android and iOS devices (smartphones, tablets)
- Computers (Windows, Mac)
- Streaming devices (Amazon Fire Stick, Roku, NVIDIA Shield)
- IPTV boxes (MAG, Formuler, etc.)
Setting up your device is straightforward. After receiving your access details, you’ll be provided with step-by-step instructions tailored to your specific device or app. Simply follow the instructions, and you’ll be streaming in no time. If you need additional help, our support team is available 24/7 to assist you.
Each package includes access to our extensive library of over 22,000 international live TV channels, depending on the package selected. Higher-tier packages may also include additional features such as:
- SD, HD, and 4K quality streaming
- Video on Demand (VOD) content, including movies and series
- Multiple device connections
- 24/7 customer support
- Regular updates and enhancements
Yes, our Video on Demand (VOD) library is regularly updated with the latest movies and TV series. We strive to provide you with fresh and popular content to ensure you always have something new to watch.
Yes, depending on the package you choose, you can use multiple devices with a single account. Our Advanced and Premium packages allow for 2 to 4 simultaneous connections, making it easy to share with household members or switch between devices.
If your device isn’t listed but supports IPTV apps or streaming capabilities, there’s a good chance it will work with our service. We recommend contacting our support team with your device details, and we’ll help you determine compatibility and guide you through the setup process if needed.
If you haven’t received your access email within an hour, please check your spam or junk folder first. If it’s not there, contact our customer support team as soon as possible. We’ll promptly resend your access details and ensure you’re set up without delay.
Our service is designed for personal use, and account sharing outside your household is not permitted. However, within your household, you can use your account on multiple devices, depending on the package you’ve subscribed to. Sharing your account with others outside your home could lead to service disruption or account suspension.
We stand by the quality of our service and offer a 3-hour free trial so you can test it out before committing to a subscription. While we do not offer refunds due to the digital nature of the service, we guarantee that our support team is here to resolve any issues and ensure you have a smooth viewing experience.
Yes, we do! With our service, you can make a one-time payment for your chosen subscription package, giving you full access without the hassle of recurring charges. You have the flexibility to cancel your subscription at any time, and your access will remain active for the duration of the paid period. Enjoy complete control over your IPTV experience, with no long-term commitments.